Get help with Helton Labs products

Support

Need assistance with Evergreen, ContextSwitch, Bet A Day, idea.log, or any other Helton Labs product? We're here to help.

01

Contact Support

Emailwill@heltonlabs.com

We typically respond to support requests within 24 hours during business days.

02

What to Include

When reaching out for support, please include:

  • Product Name - Which product you're using (Evergreen, ContextSwitch, Bet A Day, idea.log, etc.)
  • Operating System - Your OS and version (macOS 15.2, iOS 18.1, etc.)
  • Description - A clear description of the issue you're experiencing
  • Error Messages - Any error messages you've seen (screenshots help)
  • Steps to Reproduce - What actions lead to the issue

The more details you can provide, the faster we can help resolve your issue.

03

Product Documentation

For general questions and how-to guides, check the documentation for each product:

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