Support

Get help with Helton Labs products

Need assistance with Evergreen, ContextSwitch, Bet A Day, idea.log, or any other Helton Labs product? We're here to help.

Contact Support

We typically respond to support requests within 24 hours during business days.

What to Include

When reaching out for support, please include:

  • Product Name - Which product you're using (Evergreen, ContextSwitch, Bet A Day, idea.log, etc.)
  • Operating System - Your OS and version (macOS 15.2, iOS 18.1, etc.)
  • Description - A clear description of the issue you're experiencing
  • Error Messages - Any error messages you've seen (screenshots help)
  • Steps to Reproduce - What actions lead to the issue

The more details you can provide, the faster we can help resolve your issue.

Product Documentation

For general questions and how-to guides, check the documentation for each product: